Payments and Shipping

International Shipping

It is the responsibility of the customer to check with their customs office for eventual fees and charges

We usually ship on Tuesdays and Thursdays. We send via regular tracked mail service and you should receive your order in 7-21 days depending on location (Europe -7 days). You will be contacted to approve shipping charges which vary greatly.
If you would like faster delivery, contact us before making the order so we can arrange it accordingly.

Payment Options

Bank transfer, PAYPAL, Credit cards

NOTE: On final page for payment, total amount will be shown in local currency CROATIAN KUNA (HRK). This can not be avoided at the moment but rest assured you will be charged correct amount.


Kineta guarantee

Our goal is to provide quality products for effective and enjoyable life. All products undergo extensive testing and several quality controls. However, if there is any reason you are not fully satisfied with your Kineta or Akando product, we offer you our full satisfaction guarantee. Provide us with information about the reason of reclamation and we will replace the product or give you full refund.
Customer satisfaction is our priority!